Privacy Policy

Legal

Last Update: 23 March 2026

Sigmawave AI Pte. Ltd. (‘Sigmawave,’ ‘we,’ ‘us’) respects your privacy and is committed to protectingyour personal data. This Privacy Policy explains how we collect, use, store, and protect yourinformation when you interact with our website (sigmawave.ai), platform products (Sigma Terra, Sigma Accel), and related services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, company details, contact information, and billing details when you register, subscribe, or make a purchase.
Usage Data: IP address, browser type, operating system, device information, and interactions with our website or platform.
Generated Data: Any datasets, images, videos, or synthetic data you generate or upload through our platform.
Cookies & Tracking: We use cookies and similar technologies to improve user experience, analytics, and security.
Generated Data: Any datasets, 3D environments, synthetic images, videos, annotations, or world model outputs you generate, configure, or upload through our platform (Sigma Terra and Sigma Accel).

How We Use Your Information

We use your information to:

Provide, maintain, and improve our services.
Process payments and manage billing.
Respond to customer support inquiries.
Communicate product updates, promotions, and important notices.
Conduct analytics and improve platform performance.
Comply with legal and regulatory requirements.
Aggregate anonymised usage patterns to improve the fidelity and diversity of our world model generation pipeline. We never use your proprietary assets, uploaded models, or generated datasets to train our own AI models without explicit written consent.

Data Sharing & Disclosure

We do not sell your personal information. However, we may share your data with:

Service Providers: Trusted partners who help us operate our services (e.g., cloud hosting, analytics, or payment processing).
Legal Authorities: If required to comply with laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement industry-standard technical and organisational measures including encryption at rest and in transit, role-based access controls, and regular security audits, to protect your personal data against unauthorised access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. You may request deletion of your data at any time (see Section 7).

Your Rights

Depending on your location, you may have the following rights under applicable laws including PDPA (Singapore), GDPR (EU/EEA), and other regional data protection regulations:

Access, correct, or delete your personal data.
Restrict or object to the processing of your data.
Request data portability.
Withdraw consent for marketing communications.
Lodge a complaint with your local data protection authority.

International Data Transfers

As we operate globally, your data may be transferred and stored outside your country. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: Info@sigmawave.ai
[Surbana Jurong Campus, 38 Cleantech Loop, Tower 4, Level 5, SR04-501, Singapore 636741]